Led design on an internal platform that lets CARS24 business pods build, deploy, and analyze AI agents without touching a line of code.
Product: AIRO
Company: CARS24 (Internship)
Team: GenAI Team — 2 backend, 2 frontend, 1 APM, 1 designer
Role: Design Lead (Intern)
Duration: 6 weeks
Platform: Web
AIRO handles the full lifecycle of an AI agent. Build it, connect it to your documents, launch a campaign, measure how it performs. Six weeks. One designer. Four modules.
CARS24 was running AI agents for lead engagement and customer support across multiple pods. None of them did it the same way.
Three things were broken. No shared platform — every pod had its own setup, its own approach, its own handoffs to engineering. Full tech dependency — non-technical users couldn't launch a campaign or tweak a bot without looping someone in. And no measurement — once a campaign went live, there was no way to know if it was working or why it wasn't.
The company needed one system to cover the full lifecycle: creation, deployment, and analysis.
One platform. Three things it has to do.
Let non-technical pods build chat and voice agents with real personality, logic, and external API skills. Let them deploy those agents in lead campaigns. And give them a way to measure performance against metrics that actually mean something to their specific team, not generic defaults someone else decided on.