Ju Gou Account Deletion Request

生效日期 / Effective Date: 2026-01-22

我们非常重视您的个人信息安全。根据 Google Play 数据安全政策，如果您不再使用“聚购”提供的服务，可以通过以下方式申请注销账号并删除相关数据。 We value your privacy and data security. In accordance with Google Play's Data Safety policy, if you no longer wish to use the services provided by "Ju Gou", you may request to delete your account and associated data through the following process.

1. 如何申请注销 (How to Request Deletion)

由于本应用目前未提供应用内的一键注销功能，请通过邮件联系我们的支持团队进行人工处理。 Since an in-app deletion feature is currently not available, please contact our support team via email for manual processing.

• 联系邮箱 (Email): [email protected]
• 邮件标题 (Subject): 申请注销账号 / Account Deletion Request
• 邮件内容 (Content): 请在邮件中提供您的注册手机号、用户 ID 或注册邮箱，以便我们需要核实您的身份。 Please provide your registered phone number, User ID, or registered email address for identity verification.

1. 处理时效 (Response Time)

我们在收到您的申请后，会在 7 个工作日内完成核实并处理您的请求。处理完成后，我们将通过邮件回复通知您。 Upon receiving your request, we will verify and process it within 7 business days. We will notify you via email once the deletion is complete.

1. 数据删除说明 (Data Deletion Details)

当您的账号注销完成后，以下数据将被永久删除且无法恢复： Once your account is deleted, the following data will be permanently removed and cannot be recovered:

• 账号基础信息：包括用户名、头像、手机号等个人资料。 Account Profile: Including username, avatar, phone number, etc.
• 应用内数据：包括您的浏览历史、收藏记录、订单记录（非法律规定必须保留部分）及偏好设置。 In-app Data: Including browsing history, favorites, order history (excluding data required by law), and preferences.
• 云端关联数据：其他与您身份绑定的云端存储数据。 Cloud Data: Any other cloud storage data linked to your identity.