Complete overview of Grenty's technical infrastructure.
┌───────────────────────────────────────────────────────────────┐
│ GRENTY ECOSYSTEM │
├───────────────────────────────────────────────────────────────┤
│ │
│ ┌─────────────┐ ┌─────────────┐ ┌─────────────┐ │
│ │ PORTAL │ │ CRM │ │ AUTOMATION │ │
│ │ (Softr) │─────│ (Zoho) │─────│ (n8n) │ │
│ └─────────────┘ └─────────────┘ └─────────────┘ │
│ │ │ │ │
│ └───────────┬───────────┴───────────┘ │
│ │ │
│ BIDIRECTIONAL SYNC │
│ │ │
│ ┌───────────┬─────┴────┬──────────┬────────────┐ │
│ │ │ │ │ │ │
│ ▼ ▼ ▼ ▼ ▼ │
│ TransUnion Stripe Zoho Sign Respond.io Zoho Books │
│ (Risk) (Payments) (eSig) (Support) (Invoices) │
│ │
└───────────────────────────────────────────────────────────────┘
| Portal (Softr) | Direction | CRM (Zoho) | Notes |
|---|---|---|---|
| Invitations | ↔ | Leads | Pre-registration invites |
| Contacts | ↔ | Contacts | All user types |
| Companies | ↔ | Accounts | Agencies + Brokers |
| Properties | ↔ | Properties | 1:1 mapping |
| Units | ↔ | Units Module | Migrating from subform |
| Deals | ↔ | Deals | Transaction records |
| Products | ↔ | Products (Books) | Generated at RPSA |
| Invoices | ↔ | Invoices (Books) | Billing records |
| Claim Forms | ↔ | Claims Notification | Initial claim report |
| - | ← | Claims | Internal only (recovery) |
| - | ← | Risk | Internal only (analysis) |
| Service | Purpose | Integration Point |
|---|---|---|
| TransUnion | Background checks, credit, evictions | Risk Analysis stage |
| Stripe | Payment processing, subscriptions | Payment stage |
| Zoho Sign | Digital contract signatures | Send to Sign stage |
| Respond.io | Omnichannel support (SMS, WhatsApp, Chat) | Sara AI + Human escalation |
| Zoho Books | Invoicing, products, financial records | RPSA stage + Payment |
| Claude API | AI validation (bulk units) | Property enrollment |