What You Need to Know
Dashboardly supports connecting multiple TikTok Shops under one account. This is useful for sellers who operate different brands or regional shops. Each connected shop has its own analytics; use the shop selector to switch between individual shops.
If this is your first shop, see Getting Started for the initial signup and authorization flow.
How to Connect Additional Shops
- Go to Settings in the left sidebar.
- Open the Shops tab at the top.
- Click the Add Shop button.
- Select the market (region) for this shop from the dropdown (e.g., US, UK, DE).
- You will be redirected to TikTok's authorization page for that region.
- Log into the TikTok account that owns the shop.
- Grant Dashboardly permission to access your shop data.
- You will be redirected back to Dashboardly with the new shop connected.
Important Details
- Each shop requires its own TikTok authorization
- Data import begins automatically after connecting
- There is no fixed completion time for an additional shop's first import. It depends on the available data and TikTok's response time; orders and their financial statements can arrive at different times.
- You can switch between shops using the shop selector in the top navigation bar
- All connected shops are covered by your single Dashboardly subscription -- there is no per-shop fee within your plan's shop limit. If you need more shops than your current plan allows, upgrade the plan (see Plans and Billing).
Common Questions