Welcome! This page contains support and contact information for Arrow Duel.

Frequently Asked Questions (FAQ)

• The game won’t open / crashes
  • Force close the app and open it again.
  • Restart your device.
  • Make sure you are using the latest version of the app.
  • Make sure you have enough free storage space.
• Connection / online features are not working
  • Check your internet connection.
  • If you are using a VPN, try turning it off.
• Ads don’t show / reward didn’t arrive
  • Ads may be temporarily unavailable depending on connection and availability.
  • Restart the game and try again.
• I made a purchase but didn’t receive the item
  • Restart the app.
  • If the game has a “Restore Purchases” option, try it.
  • If the issue continues, contact us with the details below.
• I want to delete my account / data
  • Check the in-game Settings menu for account deletion or data reset options.
  • If you cannot find it, email us.

Contact

Support email: [email protected]

Please include:

• Device model
• iOS version
• Game version
• A short description of the issue and, if possible, a screenshot

Privacy

Privacy Policy: Privacy Policy

Response Time

We usually respond within 1–3 business days.