A great candidate looks like:

• Great at building systems + firefighting (see below for examples).
• Willing to pick up some coding as required.
• Happy with our standard 55-hour week (9-7pm Mon-Fri + 10-3 Saturday).

Example tasks include:

• Organisation running 'smoothly'
  • documentation - stock takes - payroll - password management - VAT returns - handling visa sponsorship
  • These are all things which need functioning basic systems so they can run smoothly and eventually be handled by junior staff, but currently are quite chaotic / without SOPs etc.
• Freight and logistics [at least for an interim period - handling our freight and shipping operations fully]. Finding new freight partners. Optimising shipment builds.
• Hiring [helping me run the process + candidate filtering and channels here] - I'm going to remain super involved in hiring but I think the filtering, candidate correspondence procedures can be much better run. I have spent >50% of my time the last 6 months on hiring and a mix of better systems plus someone helping me filter upstream will be very useful].
  • Example task 1: helping me set up a recruitment dinner for interested undergraduates at Oxford.
  • Example task 2: helping run our ATS system, and initial candidate vetting + take-home work.
• General operational tasks.
  • Example 1: finding warehouses when we set up in the US.
  • Example 2: if we try agency workers for the warehouse, helping me with that.
  • Example 3: procuring machinery for the warehouse.
  • Example 4: handling ‘ungating’ processes where we secure permission to sell a new brand on a marketplace.