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Out-of-Office (OOO) / Time Off Policy

To ensure smooth operations and proper coverage, all team members are required to follow the steps below when planning time off:

1. Team Communication
   • Please ensure your team and HR are informed in advance so work can be planned accordingly.
2. Duration Guidelines
   • Employees should expect PTO requests to be approved if they do not exceed 10 business days within any rolling 60-day period.
   • Requests that exceed this threshold are generally not approved, except under extraordinary circumstances and with prior executive approval.
3. Sequencing Considerations
   • Multiple shorter PTO requests within a 60-day period are permissible, provided they do not cumulatively exceed 10 business days.
   • A single extended PTO request covering more than 10 business days within a 60-day period will not ordinarily be approved.
4. Examples
   • The following requests are likely to be approved, assuming no critical deliverables fall within the requested dates:
     • March 1–10, 2025
     • December 1–10, 2025
   • The following request would not be approved, even though the total number of business days is the same as the above example:
     • March 1–20, 2025
5. Notice Period
   • All planned time off requires at least two weeks’ notice, but more notice is always helpful.
   • Exceptions may be made for emergencies or sick leave.
6. Calendar Entry
   • Approved time off must be added to the Platter Out of Office Calendar .
   • The calendar entry should clearly reflect the start and end dates of the absence.
7. Slack Status Update
   • On the first day of leave, update your Slack status to indicate you are OOO.
   • Status should include your return date (e.g., “OOO – back on [date]”).
8. Out of Office Message (when applicable for client facing roles)
   • Email Auto-Responder:
     • Set an automatic reply on your email for the duration of your leave.
     • The message should include:
       • The dates you will be away.
       • Who to contact in your absence (with email/Slack handle).
       • Your expected return date.

Bank Holidays / Public Holidays

All team members are required to follow the steps below to account for their specific Bank holidays:

1. Team Communication
   • Please ensure your team and HR are informed in advance so work can be planned accordingly.
2. Calendar Entry
   • Make sure that your bank holiday is reflected on the Platter Out of Office Calendar .
   • The calendar entry should clearly reflect the start and end dates of the absence.
3. Slack Status Update
   • Make sure that your Slack status indicates you are OOO on that day.
   • Status should include your return date (e.g., “OOO – back on [date]”).
4. Out of Office Message (when applicable for client facing roles)
   • Email Auto-Responder:
     • Set an automatic reply on your email for the duration of your leave.
     • The message should include:
       • The dates you will be away.
       • Who to contact in your absence (with email/Slack handle).
       • Your expected return date.

Maternity Leave

1. Team Communication
   • Please ensure your team and HR are informed in advance so work can be planned accordingly.