🔧 Common Issues
1. I can’t log into the app.
- Make sure you are using the correct test credentials provided through TestFlight.
- If you’re part of a lab, ask your lab manager to confirm access permissions.
2. The OCR scanner isn’t reading my labels.
- Try scanning under better lighting conditions.
- Ensure the label is not blurry or too reflective.
- Use high-contrast labels for best results.
3. App crashes or freezes
- Close the app and reopen.
- If the issue persists, note what screen it occurred on and email us (below).
📤 Report a Bug or Send Feedback
Please send all technical issues, feedback, or feature requests to:
📩 admin**@labshare.app**
Subject: [Support] – Your Issue Summary
📚 Additional Resources