Privacy Policy
Effective date: September 1, 2026
This Privacy Policy explains how NNT Express Inc. collects, uses, and shares information when drivers use the NNT Go mobile application (the “App”). The App is provided to drivers who are authorized by NNT Express Inc. to manage loads, check in or check out at stops, exchange documents, and chat with dispatch.
Information We Collect
- Account details you provide to sign in, such as email and password, and verification codes used for authentication.
- Driver profile data supplied by your company or dispatcher, such as name, contact details, unit assignments, and company affiliation.
- Operational trip data, including load identifiers, stop details, timestamps, trip status changes, and related records.
- Precise location data when required for trip operations, including check-in, check-out, and authorized automatic arrival-related functions. If the user grants permission, the App may access location in the background to support these trip-related operational features.
- Photos, files, and transportation documents you upload, such as BOL, POD, and other work-related documents.
- In-app chat messages and attachments exchanged with dispatch or company personnel.
- Device and app diagnostics needed for support, reliability, and security, such as app version, OS version, device model, and basic error logs.
- Authentication tokens stored locally on your device to keep you signed in securely.
How We Use Information
- Authenticate users and maintain secure access to the App.
- Assign, display, and manage trips and related operational information.
- Support manual and authorized automatic trip check-in and check-out functions using location and timestamps.
- Receive, store, and manage transportation documents submitted through the App.
- Enable work-related communication between drivers and dispatch.
- Protect the service, prevent fraud, troubleshoot issues, and meet legal, operational, safety, or compliance requirements.
How We Share Information