SnoozeBuster

Support

We're here to help. Find answers to common questions below or reach out directly.

Contact Us

Have a question, found a bug, or want to share feedback?

Email us at [email protected] and we'll get back to you within 1–2 business days.

Frequently Asked Questions

Why didn't my alarm go off?

Make sure notifications are enabled for SnoozeBuster in your iPhone Settings → Notifications → SnoozeBuster. Also check that you have tapped "Set Alarm" and the alarm shows as active on the home screen.

Does the alarm work when my phone is on silent?

Yes. SnoozeBuster is specifically designed to ring through silent mode and Do Not Disturb. If the alarm did not ring, ensure Background App Refresh is enabled for SnoozeBuster in Settings → General → Background App Refresh.

How do I dismiss the alarm?

Depending on your challenge settings, you'll need to complete one or more of the following: hold the wake circles, solve a math problem, or scan a barcode you've assigned in settings.

How do I set up the barcode challenge?

Go to Settings in the app, enable the barcode challenge, and tap "Scan Barcode." Point your camera at any barcode — a cereal box, a book, a bottle — and it will be saved. You'll need to scan that same barcode to dismiss future alarms.

How do I change my alarm sound?

Tap the sound name on the home screen or go into Settings and select from the available alarm sounds.

The alarm screen appeared but no sound played. What do I do?