Last updated: May 5, 2026

Thank you for using Nuance Mate. This page provides support information for the Nuance Mate mobile app.

Contact

For app issues, general feedback, bug reports, subscription questions, or feature requests, contact us by email:

[email protected]

Please include the following information when possible:

• App name: Nuance Mate
• App version
• Device model
• iOS version
• A short description of the issue
• Steps to reproduce the issue
• Screenshots or screen recordings, if helpful

We normally review support requests as soon as possible. Response times may vary depending on request volume and time zone.

What We Can Help With

We can help with:

• Problems opening or using the app
• Subscription access, purchase restore, or paywall problems
• Privacy questions and data deletion requests
• General feedback and feature suggestions