OffClock Support

# OffClock Support

## Contact Us

If you have any questions, feedback, or need assistance with OffClock, please contact us:

**Email**: [[email protected]]

We typically respond within 24-48 hours.

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## Frequently Asked Questions

### How do I set up my work schedule?

1. Open OffClock and tap the Settings icon in the top right corner
2. Set your work start time and end time using the time picker (12-hour format with AM/PM)
3. Select your work days (Monday through Sunday)
4. Your countdown will automatically update based on your settings

### How does the earnings tracker work?

1. Go to Settings and find "Earnings Settings"
2. Enter your annual salary
3. Select your currency (USD or CAD)
4. The app will calculate your hourly rate and show real-time earnings
5. All earnings data is stored locally on your device - we never see or store this information

### How do I add a home screen widget?

**iOS:**
1. Long press on your home screen until apps jiggle
2. Tap the "+" button in the top left corner
3. Search for "OffClock" and select it
4. Choose your preferred size (Small, Medium, or Large)
5. Swipe left/right to choose a theme
6. Tap "Add Widget"

**Android:**
1. Long press on your home screen
2. Tap "Widgets"
3. Find "OffClock" in the list
4. Long press and drag the widget to your home screen
5. Release to place the widget

### What widget themes are available?

OffClock offers 5 beautiful widget themes:

1. **Minimal** - Clean, large numbers with no decorations
2. **Progress Ring** - Circular or linear progress bar with time display
3. **Emoji Mood** - Expression changes based on time remaining
4. **Neon** - Glowing neon effect for a tech aesthetic
5. **Holiday** - Automatically switches to match upcoming holidays

### How do I change the widget theme?

**iOS:**
1. Long press the widget
2. Tap "Edit Widget"
3. Select your preferred theme from the dropdown
4. Tap outside to save

**Android:**
1. Tap the widget to open the app
2. Go to Settings > Widget Settings
3. Select your preferred theme

### Which regions are supported for holidays?

OffClock supports holidays for the following regions:

- United States (US)
- Canada (CA)
- China (CN)
- United Kingdom (GB)
- Germany (DE)
- France (FR)

To change your region:
1. Go to Settings
2. Select "Holiday Region"
3. Choose your preferred region

### How do notifications work?

OffClock can send you reminders for:

- **Pre-off-work reminder** - 15 minutes before your work day ends
- **Lunch break reminder** - Reminds you when lunch break starts/ends
- **Long weekend alerts** - Notifies you on Friday when Monday is a holiday
- **Holiday notifications** - Reminds you the night before a holiday

To enable notifications:
1. Go to Settings > Notifications
2. Toggle on the notifications you want to receive
3. Make sure you grant notification permission when prompted

### How do I set up lunch break reminders?

1. Go to Settings > Notifications
2. Enable "Lunch Break Reminder"
3. Set your lunch break start time
4. Set your lunch break duration

### What is the bubble pop game?

The bubble pop game is a stress-relief feature that simulates popping bubble wrap. Features include:

- Satisfying pop sounds and haptic feedback
- Combo system for consecutive pops
- Achievement system
- Statistics tracking

### What is the dice game?

The dice game is a fun feature for making random decisions:

- Realistic 3D dice rolling animation
- Custom dice templates (create your own options)
- Shake or tap to roll
- Save your favorite templates

### How do I share my countdown?

1. Tap the share button on the home screen
2. Choose your preferred card style (countdown or earnings)
3. Customize the card if needed
4. Tap "Share" to save or share to other apps

### Is my data safe?

Yes! OffClock is designed with privacy first:

- All data is stored locally on your device using secure storage (MMKV)
- No account registration required
- No data is ever sent to our servers
- No third-party analytics or tracking
- Your salary information stays on your device only

### How do I back up my data?

Since OffClock stores all data locally, your data is included in your device's regular backups:

**iOS:** iCloud Backup or iTunes/Finder backup
**Android:** Google Drive backup (if enabled in system settings)

### Can I sync data across devices?

Currently, OffClock does not support cross-device syncing. All data is stored locally on each device. We may add this feature in a future update.

### How do I change the language?

OffClock supports:
- English (US)
- Chinese Simplified

To change language:
1. Go to Settings
2. Tap "Language"
3. Select your preferred language

### The countdown seems incorrect. What should I check?

1. Verify your work hours are set correctly in Settings
2. Make sure you've selected the correct work days
3. Check your device's time zone settings
4. Ensure your device time is set to automatic

### How do I report a bug or request a feature?

We'd love to hear from you! Please email us at [[email protected]] with:

- Your device model (e.g., iPhone 15 Pro)
- Your iOS/Android version
- A description of the bug or feature request
- Screenshots if applicable

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## Privacy

OffClock does not collect, store, or transmit any personal information. All your data stays on your device.

For our full privacy policy, please visit: [Privacy Policy URL]

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## Terms of Use

By using OffClock, you agree to our Terms of Service.

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## About

**OffClock - Countdown to Freedom**

Version: 1.0.0

OffClock is a productivity app designed to help you track your work day with style. Features include real-time countdown, earnings tracker, multi-region holiday calendar, home screen widgets, and stress-relief games.

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## Social Media

- [Twitter/X]
- [Instagram]
- [Website]

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*Last Updated: April 15, 2026*