User:

65-year-old diabetic patient in a Tier-2 city like Gaya, Bihar

Scenario:

Recently discharged after a hospital visit for high blood sugar complications.

Stage What Happens Pain Points
Hospital Discharge Doctor gives printed prescription and advice. No digital follow-up, no reminders.
At Home (Day 1-5) Patient forgets medication timing, skips some doses. No alerts or structured tracking.
Caregiver Involvement Family in another city calls once a day. Limited engagement; can’t track compliance.
Health Monitoring Patient self-monitors sugar levels, but doesn’t record them properly. No history to share with doctor.
Doctor Follow-up No visit unless symptoms return. Late detection of relapse, potential emergency.