Steady — Support

Need help with Steady? We're happy to assist.

Contact us

Email: [email protected]

We typically respond within 1–2 business days.

Frequently Asked Questions

How do I restore a purchase I already made?

Open the app, go to Settings, and tap "Restore Purchase." If you're signed in with the same Apple ID you originally purchased with, your unlock will be restored automatically.

I unlocked everything but it's showing locked again — what do I do?

Try "Restore Purchase" in Settings first. If that doesn't resolve it, email us at the address above with the email associated with your Apple ID (no need to share your password), and we'll help sort it out.

Is my data private? What information does Steady collect?

Everything you do in Steady — your exercise history, milestones, and preferences — stays only on your device. We don't collect your name, email, or personal information through the app. Read our full Privacy Policy for details.

Is Steady a subscription?

No. Steady is a one-time purchase. Pay once, and everything is unlocked permanently — no recurring charges, ever.

Does Steady work offline?

Yes, the entire app works fully offline. No internet connection is required to use any exercise.

Is Steady a replacement for therapy or medical care?

No. Steady offers breathing and grounding exercises for general wellness and relaxation. It is not a substitute for professional mental health care. If you're in crisis, please contact a licensed professional or call 988 (Suicide & Crisis Lifeline in the U.S.).