Catchimals Support
Welcome to Catchimals Support.
Catchimals is a pet-catching card game where you can scan real cats and dogs, collect them as cards, explore the hunt
map, build a battle deck, and compete with friends.
If you need support, contact us at:
Please include:
Your device model
Your iOS version
A short description of the issue
Screenshots or screen recordings if helpful
Catchimals uses your camera to detect real cats and dogs and turn catches into collectible cards.
If the camera does not work:
Open iPhone Settings
Find Catchimals
Enable Camera
Reopen the app
Catch photos are saved on your device. They are not uploaded to our server.