# Vigil Support
Welcome to Vigil Support. Get help with camera, Bluetooth, Wi-Fi and magnetic-field scans, subscriptions, or technical
issues.
## Common Issues
A scan is not working
Open iOS Settings and confirm that Vigil has permission to use the camera, Bluetooth, local network, and motion
sensors. Restart the App after changing permissions.
Premium access is missing
Open Vigil and select Restore Purchases. Make sure you are signed in with the Apple Account used for the original
purchase.
Manage or cancel a subscription
Go to Settings → Apple Account → Subscriptions → Vigil. Deleting the App does not automatically cancel your
subscription.
Request a refund
Apple processes all payments. Submit refund requests at:
https://reportaproblem.apple.com/
## Important Notice
Vigil is an informational inspection tool. It cannot guarantee detection of every hidden camera, microphone, tracker,
or surveillance device. Always inspect suspicious objects carefully and contact the appropriate authorities if
necessary.