# Poppy Support

Welcome to Poppy Support.

Poppy is a private pregnancy companion with week-by-week guidance, tracking tools, journals, baby chat, and keepsake

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## Contact Support

For questions, technical issues, or feedback, email:

[email protected]

When contacting us, please include:

• Your iPhone model

• Your iOS version

• Your Poppy app version

• A short description of the problem

Please do not include sensitive health information unless it is necessary to resolve your request.

## Purchases and Subscriptions

### Restore a purchase

Open Poppy, go to Settings, and select Restore Purchases.

Make sure your device is signed in with the same Apple Account used for the original purchase.

### Manage or cancel a subscription

Poppy Plus subscriptions are managed by Apple.

You can review or cancel a subscription at: