1. UX Objective

The Supplier Intelligence Copilot is designed to help procurement and supply-chain professionals move from supplier signals to an informed next action without requiring them to manually interpret every metric. The experience is built around one core question:

How can we help a user understand why a supplier requires attention, validate the supporting evidence, and determine what to investigate next?

The interface therefore prioritizes clarity, evidence, and explainability over automation.

2. Primary User

These users may need to evaluate multiple signals across quality, delivery, and inventory before determining whether intervention is necessary. The Copilot is intended to reduce the effort required to interpret those signals while keeping the user responsible for the final decision.

3. User Goals

The user should be able to:

User Goal UX Response
Identify which supplier requires attention Surface an aggregated supplier-risk status
Understand why the supplier was flagged Show quality, delivery, and inventory signals
Validate the assessment Keep source-derived metrics visible
Understand the overall situation Generate an AI Risk Brief
Know what to investigate next Provide evidence-backed recommended actions
Remain in control Keep consequential supplier decisions with the user

4. Core User Flow

Select Supplier → View Risk Status → Review Supplier Signals → Generate AI Risk Brief → Understand Risk Drivers → Review Recommended Actions → Human Investigation & Decision

Flow rationale

The experience intentionally moves from facts to interpretation to action. The user first sees supplier information calculated from source data. AI interpretation is introduced only after the underlying supplier signals are visible. This creates a simple decision-support flow:

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Supplier Data → Deterministic Signals → AI Interpretation → Recommended Actions → Human Decision

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5. Key Screens

Screen 1: Supplier Selection

Purpose: Help the user choose a supplier and quickly understand whether it requires attention by showing the risk status.

Key information: