Authority: ODPC - Kenya
Jurisdiction: Kenya
Relevant law: Section 8(f), 26(c), 36, 56(1) of the Data Protection Act, 2019; Regulation 14 (2) and 14 (3), Regulation 8, 14 of the Data Protection (Complaints Handling Procedure and Enforcement) Regulations, 2021, Article 31 of the Constitution of Kenya
Type: Complaint
Outcome: No Violation
Started: 16 April 2024
Decided: 14 July 2024
Published: Yes
Fine: N/A
Parties: Inga Kimaru vs. AMREF Pension Trustees
Case No.: No. 584 of 2024
Appeal: Premier Credit Limited v Kimaru [2025] KEHC 9254 (KLR)
Original Source: ODPC
Original contributor: MZIZI Africa

Contents

  1. Summary
    1. Facts
    2. Holding
  2. Comment
  3. Further resources
  4. The Decision

Summary

The ODPC found that the Complainant who alleged that AMREF Pensions Trustees had unlawfully disclosed her personal information regarding her pension to third parties, did not provide any evidence of unauthorised disclosure of her information by the Respondent. Additionally, the Complainant failed to exercise her right of objection by sending a cease-and-desist letter to the Respondent.

Facts

The Complainant, a former employee of AMREF, alleged that AMREF Pension Trustees (the Respondent) had unlawfully disclosed her personal information regarding her pension. Specifically, she claimed that a SACCO she belonged to was aware of her withdrawal of her pension, and upon inquiry, an officer of the SACCO revealed that they received this information from one of the pension trustees. She further alleged that the HR department at her former employer had also communicated with the SACCO about her pension.

The Respondent denied the allegations, stating that they reviewed their processes and, through discussions with the HR officer involved, determined that they did not release the Complainant's information to any third party.

The ODPC found that the Complainant did not provide any evidence of unauthorised disclosure of her information by the Respondent. Additionally, the Complainant failed to exercise her right of objection by sending a cease-and-desist letter to the Respondent.

Holding

Based on the lack of evidence and the Complainant's failure to exercise her right of objection, the ODPC dismissed the complaint for lack of merit.

Comment

The full text of the ruling is available below.

Further resources

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The Decision

ODPC-COMPLAINT-NO.584-OF-2024-DETERMINATION.pdf