Email: [email protected]

FAQ

1. Device not found: Ensure you are on the same Wi-Fi network; enable "Local Network" permissions; confirm that Smart/LAN control is enabled on the air conditioner.
2. Unable to control: Check if the device is online; re-add the device; note that some brands require pairing.
3. Membership not active: Tap "Restore Purchase" in Settings; ensure you are using the same Apple ID; if the issue persists, please send an email.
4. Cancel subscription: Settings → Apple ID → Subscriptions → Select this app → Cancel Subscription.

Subscription & Pricing

• Weekly subscription (3-day trial): US$8.99/week
• Weekly subscription (7-day trial): US$8.99/week
• Annual subscription: US$29.99/year

Prices are subject to those displayed in the App Store. Please follow Apple's official procedures for refunds.

Please include the following in your feedback

Phone model, iOS version, app version, air conditioner brand/model (if applicable), and a screenshot of the issue; if related to a subscription, please specify the plan (weekly/annual) and approximate purchase time (please do not send passwords).

• Email: [email protected]

Replies are usually sent within 1–3 business days.