Hi, I'm Anna.

Running a business means balancing operations, customer communication, documentation, reporting, and countless moving parts every day. If you're looking for someone who can bring structure to your operations, improve workflows, coordinate teams, and keep work moving forward, that's where I can add value.

With 14 years of corporate experience in Singapore and firsthand experience running an independent online retail business, I understand the importance of building reliable systems, maintaining clear communication, and coordinating day-to-day operations as a business grows.

My background includes coordinating operations across GrabFood, Foodpanda, and Deliveroo, where I managed product listings, promotional campaigns, operational issue resolution, stakeholder communication, and reporting to help maintain a consistent customer experience across multiple platforms. I also run an online retail business where I manage product sourcing, inventory tracking, supplier coordination, customer communication, and daily operations. To expand the business, I built and launched my own Shopify storefront, giving me hands-on experience with Shopify setup, product listings, collections, and e-commerce workflows.

What I Can Help You With

I also continue to build my knowledge of AI-powered productivity tools to improve organization, documentation, research, and business workflows where they add practical value.

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Keep in Touch!

๐Ÿ’Œย E-Mail: [email protected]

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WhatsApp

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LinkedIn

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Available for Remote Opportunities

Currently accepting long-term remote opportunities in Business Operations, Administrative Support, Project Coordination, and E-commerce Operations.

๐Ÿ“ Philippines

๐Ÿ•’ Full-time or Part-time

๐ŸŒŽ Open to US, UK, Australia & Singapore time zones

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Testimonials

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Certificates

Jobescape - AI Automation Specialist.pdf

Completed hands-on training in AI automation and workflow design. Built practical automation projects involving CRM integration, client onboarding workflows, AI-powered business processes, webhooks, and no-code automation using n8n and related tools. Assessment Score: 93%

HubSpot Certificate.pdf

Completed introductory HubSpot CRM and marketing workflow training, including contact management, customer engagement, and marketing support fundamentals.

Jobescape - Think Smarter with AI.pdf

Learned advanced prompting, structured problem-solving frameworks (5 Whys, Hidden Assumptions, Inversion), and AI-assisted decision-making.


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Skills


Operations, Project & Task Coordination

E-commerce Operations

Marketing & Communications

Order Fulfillment, Inventory & Logistics

Corporate Sales Support

AI Automation & Workflow Design

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Projects

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Tools Iโ€™m using

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Work with me

I believe good support goes beyond completing tasksโ€”itโ€™s about helping a business stay organized, efficient, and moving forward.

Whether it's managing day-to-day administrative work, coordinating operations, maintaining accurate records, supporting customers, or handling e-commerce tasks, I take pride in being dependable, detail-oriented, and easy to work with.

I adapt quickly to new processes and tools, communicate clearly, and work independently while keeping priorities on track. My goal is to make things easier for business owners and teams by providing consistent, reliable support they can count on.

If you're looking for someone who takes ownership of their work and values accuracy, organization, and professionalism, I'd be happy to connect.

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