This article explains how Voice AI agents in Scalendo can manage appointment scheduling during calls. The system enables AI agents to access your calendar, offer available slots, collect necessary details, and confirm appointments without requiring manual intervention or external booking links.

Key Features:

• Calendar integration supporting Google Calendar and Outlook
• Customizable availability windows (number of days offered)
• Slot management to prevent overbooking
• Automatic email collection for booking confirmations
• Real-time calendar checks preventing double-bookings

Setup Options:

The article provides two implementation paths:

1. Creating new Voice AI agents with appointment booking enabled
2. Adding the feature to existing agents by switching to Advanced Mode

Configuration Elements:

Users can define offering days (e.g., 3 days forward), appointment slots per day, and time gaps between slots. The system automatically prompts contacts for missing information like email addresses.

Notable Capability:

The article describes optional 'qualifying questions' using conditional logic (IF/ELSE flows) to screen callers before offering booking availability.