Overview

"Attachments play a crucial role in enhancing communication by allowing users to share important files, documents, images, and videos." They're available across emails, SMS, and the media library in Scalendo.

What Are Attachments?

Attachments enable sharing of files within Conversations. The system handles large files intelligently—those exceeding 20MB for email or any file via SMS automatically uploads to the media library as shareable links.

Key Benefits

• Enhanced Communication: Share contracts, images, videos, and PDFs efficiently
• Flexible Upload Options: Upload from device or select from existing media library
• Automatic Handling: Large files convert to media library links automatically
• Interactive Elements: Videos generate animated GIF thumbnails for engagement

How to Use Attachments

Access Conversations

Navigate to the Conversations tab and select an existing conversation or start a new message.

Attach Files

Click the paperclip icon in the SMS or email composer. Choose between uploading from your device or selecting from the media library.

Paste from Clipboard

Copy a file, click in the message composer, then press Ctrl + V (Windows) or Cmd + V (Mac).

Upload Methods

• From Device: Select local files (images, PDFs, videos)
• Media Library: Reuse previously uploaded files

Automatic Media Library Uploads