Welcome to the support page for Calorie AI Food Tracker.
Calorie AI Food Tracker helps you scan meals, estimate calories and macronutrients, record food, and monitor your daily nutrition goals.
CONTACT SUPPORT
For help, feedback, or bug reports, contact us at:
Email: [email protected] Developer: Oleksandr Zhuryk
When reporting a problem, please include your iPhone model, iOS version, app version, and a short description of the issue.
FREQUENTLY ASKED QUESTIONS
How do I scan a meal?
Open the app, select the food scanning option, and take or upload a clear photo of your meal. Wait a few seconds for the AI analysis to appear.
How accurate are the results?
Calories and nutritional values are estimates. Accuracy may vary depending on portion size, ingredients, preparation method, image quality, and whether all foods are clearly visible. Always review and adjust the results when necessary.
Why was my food not recognized?
Use good lighting, keep the entire meal visible, and avoid blurry or distant photos. Mixed dishes, hidden ingredients, and sauces may be more difficult for AI to identify accurately.
How do I restore my subscription?
Open the app’s subscription screen and tap “Restore Purchases.” Make sure you are signed in with the same Apple ID used to purchase the subscription.
How do I cancel my subscription?
Open Settings on your iPhone, tap your name, select Subscriptions, choose Calorie AI Food Tracker, and tap Cancel Subscription.
Deleting the app does not automatically cancel an active subscription.
Is this app medical advice?
No. Calorie AI Food Tracker is intended for general informational and wellness purposes only. It does not provide medical advice, diagnosis, or treatment. Consult a qualified healthcare professional before making significant dietary changes.