Case Word Privacy Policy
Effective date: November 5, 2026
Case Word is developed by Ali Dakroub. This policy explains how information is handled when you use the Case Word app. For privacy questions, contact [email protected].
Case Word works without an account. The current app does not send your gameplay data to developer-operated servers, display advertisements, or include third-party advertising or analytics SDKs. We do not sell your personal information or use it for cross-app tracking.
Case Word saves information on your device so you can continue playing and keep your preferences. This includes:
• Crossword entries, selected clues, puzzle progress, and completion records. • Unlocked evidence, notebook choices, theories, and case submissions. • Puzzle timers, used hints, earned rewards, rank, and solved-word history. • Desk appearance, touch-feedback settings, and introductory guidance preferences. • Dates associated with saved progress and rewards, and compatibility records retained in existing saves.
This information is used to operate the game, restore your progress, apply your settings, and prevent duplicate rewards. The app does not upload these saved records to us or provide an in-app cloud-sync service.
Case Word uses device orientation and tilt readings to animate visual effects on the detective desk. These readings are processed on your device while the effect is running. The app does not save or transmit the motion readings.
The current app does not request access to your location, contacts, photos, camera, or microphone. It does not require your name, email address, date of birth, or a login to play.
Case Word writes basic startup timing and storage-error messages to the device’s system log to help diagnose technical problems. The app does not include a service that automatically uploads those logs to us.
Apple may separately process App Store transactions, device backups, usage information, or diagnostic reports according to your settings and Apple’s policies. This policy does not govern Apple’s independent processing. See Apple’s privacy policy at https://www.apple.com/legal/privacy/.
If you email [email protected], we receive your email address, the content of your message, and any attachments you choose to send. We use that information to respond to your request and resolve the issue you report.
Support messages are handled through our email service provider. We retain them for as long as reasonably necessary to address your request, maintain relevant support records, and meet applicable legal obligations. We do not use support messages for targeted advertising or sell them. You may contact us to request access to, correction of, or deletion of information you supplied, subject to applicable legal requirements.
Saved gameplay information remains in the app’s local storage until it is changed, reset, or removed. The in-app Reset control clears the selected puzzle’s answers and notes; it preserves rank, hint balances, and previously earned rewards.