GRC & Customer Assurance Specialist

Fort Worth, TX

📞 (314) 435-8716

📧 [email protected]

🔗 LinkedIn Profile

🎖️ Credly Credentials

Professional Profile

GRC and Customer Assurance Specialist with over five years of experience implementing, auditing, and automating controls for frameworks such as NIST 800-53, ISO 27001, SOC 2, and FedRAMP. Demonstrated ability to build customer trust through effective management of security assessments, audit evidence, and third-party risk evaluations. Skilled in collaborating with technical and business teams to define and track remediation, with a focus on process innovation and automation in dynamic environments.

Professional Experience

Senior GRC Analyst | DRN Services Ltd

May 2020 – Present | Remote (Grand Rapids, MI)

Customer Assurance & Security Assessments

• Acted as the primary contact for customer and partner security due diligence, addressing detailed questionnaires and RFIs on GRC programs, NIST controls, and cloud security for defense sector clients

Audit Support & Evidence Management

• Led internal and external audit readiness, including FedRAMP Moderate and CMMC assessments
• Automated evidence collection and organization using ServiceNow GRC, reducing audit cycle time by 50% and increasing accuracy for assessors

Third-Party Risk Management (TPRM)

• Conducted risk assessments for over 200 defense contractors and technology vendors
• Evaluated controls and compensatory measures, identifying and remediating 60% of high-risk findings

Remediation Tracking & Validation

• Collaborated with security engineering and cloud operations to define and prioritize control gaps
• Managed remediation plans, tracked activities to closure, and validated technical and procedural solutions
• Provided analysis linking control gaps to organizational risk for leadership reporting