Integrate chat widgets into the Client Portal to provide real-time support within portal areas.
Core Functionality
Connect a single Scalendo Chat Widget to your Client Portal and control which child applications display it.
Setup Process
The integration involves three main steps:
- Navigate to Memberships → Client Portal → Settings → Chat Widget
- Select one existing chat widget from a dropdown menu
- Toggle visibility independently for Communities, Courses, Affiliates, and account settings
Main Benefits
- Real-time support within portal areas
- Centralized conversations in Scalendo's inbox
- Granular control over widget placement
Critical Limitations
- Only one widget can be selected per Client Portal
- Different widgets cannot be assigned to different child apps
- Widget configuration applies globally wherever it appears
Prerequisites
You must have already created a chat widget and possess access to Client Portal settings before implementing this feature.