Need help with Cleanify? We're here for you.

Frequently Asked Questions

How does Cleanify work?

Cleanify scans your iPhone locally to find duplicate photos, similar photos, large videos, duplicate contacts, and old calendar events. Everything is processed on your device — nothing is uploaded to any server.

Is my data safe?

Yes. Cleanify never uploads your photos, videos, contacts, or calendar data. All processing happens entirely on your device. Your privacy is our priority.

How do I subscribe to Cleanify Unlimited?

Open the app and tap the "PRO" badge on the home screen, or tap any delete button as a free user. You can choose between a weekly ($9.99/week) or yearly ($39.99/year) plan.

How do I cancel my subscription?

1. Open the Settings app on your iPhone
2. Tap your name at the top
3. Tap "Subscriptions"
4. Find "Cleanify" and tap it
5. Tap "Cancel Subscription"

How do I restore my purchase?

If you reinstalled the app or switched devices, open Cleanify → More → Restore Purchases. Your subscription will be restored automatically.

Can I recover deleted photos?

Photos and videos deleted through Cleanify go to the "Recently Deleted" album in your Photos app, where they stay for 30 days before being permanently removed. Contacts and calendar events may not be recoverable once deleted.

The app isn't finding my duplicates

Make sure you've granted Cleanify access to your photo library. Go to Settings → Cleanify → Photos → select "Full Access".