About the clinic

Chaika Clinic Lisboa is a new multidisciplinary private clinic with over 15 consultation rooms in the centre of Lisbon, next to Marquês de Pombal. We are creating a space where healthcare professionals work as part of collaborative clinical teams, with a clear focus on long-term relationships with patients. We value attentive communication, clear explanations, and timely, personalized medical support delivered with care.

We are looking for

A Clinical Assistant to join our General and Family Medicine unit team, available for a 32.5-hour weekly schedule on a rotating basis.

Requirements:

• Fluency in English and Portuguese (spoken and written, at least B1)
• Strong communication and interpersonal skills
• Organisation, reliability and attention to detail
• Basic computer literacy and document management skills
• Training in patient privacy and data protection (preferred)
• Previous experience in a healthcare setting (preferred)

Responsibilities

• Handle patient inquiries received through digital channels and route them appropriately
• Welcome patients, confirm appointments and direct them to the appropriate consultation room or nursing area
• Manage scheduling, in-person and telephone reception, invoicing and administrative documentation
• Prepare consultation rooms before appointments and restock consumables between patients
• Handle patient documentation and administrative records in compliance with GDPR
• Support internal and external patient referral processes
• Collect and transfer clinical waste from consultation rooms to the designated storage area (full training on internal protocols provided)
• Ensure the unit is ready before the first appointment and properly closed after the last