We’re working with a fast-growing fintech platform built for serious Indian retail traders, and are looking for someone to build and scale its community from the ground up.
What you’ll do
- Build and scale the online community, creating engagement loops, rituals and moderation guidelines that make it a daily habit for traders.
- Plan and execute offline events, college chapters and meetups, bringing the community together beyond digital platforms.
- Build a UGC engine by identifying power users and amplifying their strategies, insights and content.
- Own an exclusive programme for high-volume traders, including member benefits, product previews and access.
- Track meaningful community metrics across engagement, retention and sentiment, and bring user feedback into product decisions.
- Lead a small team across community management, events and moderation.
- Build direct relationships with traders through one-on-one conversations, understanding their needs and turning insights into action.
What we’re looking for
- 5–8 years of experience building and scaling communities, with at least one taken from zero to an active, self-sustaining ecosystem.
- Experience managing both online communities and offline events.
- A genuine interest in stock markets, F&O or investing, with the ability to understand and engage with the trading community.
- Strong people skills and a hands-on approach to building relationships with users and power contributors.
- Experience leading and mentoring a small team across community, social media, events or moderation.
- Strong product judgment and an understanding of compliance in a regulated fintech environment.
Who you are
- You’d rather speak directly to a user than rely only on surveys and dashboards.
- Know the difference between a large community and an engaged one.
- Comfortable building from scratch and experimenting on the go