About the Role
We are hiring a Compliance Officer to build and lead the compliance function across our sweepstakes casino operation. This is a senior, hands-on role with end-to-end accountability for two pillars: operational compliance across the whole running operation, and regulatory compliance across our policy framework and the wider business.
Operational compliance — You are accountable for compliance across day-to-day operations. You own the KYC governance framework, and you define the procedures, controls, and escalations that keep the entire player lifecycle compliant — onboarding, verification, payments, Risk & Fraud, customer support, and promotions. Much of this delivery runs through an outsourced managed-services (MS) provider that you manage to agreed KPIs and SLAs.
Regulatory compliance — You are responsible for maintaining the company's internal compliance framework and supporting its overall regulatory posture in partnership with legal counsel and leadership. You draft and maintain policies, keep the business aligned with evolving US requirements, advise on regulatory risk, and ensure our products, promotions, and CRM / marketing are compliant.
We're looking for someone who enjoys taking ownership, is commercially minded, and can make practical decisions in environments where regulation is evolving and not always black and white. You will report to leadership / legal counsel and manage both the external MS team and a small internal compliance function as we scale.
What You'll Own
Operational Compliance — across the operation
- Own the KYC governance framework — policies, procedures, controls, escalation paths, and oversight of the outsourced provider that performs KYC.
- Set the compliance operating model across the player lifecycle — onboarding, transaction monitoring, responsible gaming, complaints, and dispute handling.
- Define procedures, controls, and escalation paths that keep payments, Risk & Fraud, customer support, and promotions compliant end to end.
- Manage the outsourced MS provider — establish controls, monitor and enforce KPIs and SLAs, review performance, and drive remediation.
- Lead escalations, incidents, and investigations and maintain audit readiness, documentation, and internal records.
Regulatory Compliance — across the business
- Own the compliance policy framework — draft, maintain, and improve all compliance policies, plus T&Cs, sweepstakes rules, and responsible-gaming standards.
- Oversee CRM, marketing, and promotional compliance — review and sign off campaigns, promotions, bonus mechanics, and player communications before they go live.
- Drive regulatory horizon-scanning — monitor evolving US sweepstakes, social casino, consumer-protection, AML, and advertising developments and translate them into action.
- Advise leadership and product on regulatory risk for new features, promotions, and markets; challenge decisions where compliance or reputational risk is identified.
- Act as the primary compliance contact for US operational matters — coordinating with internal teams and external stakeholders where required.
- Support regulatory engagements, licensing initiatives, and partner due diligence where required — plus regulatory reporting and building compliance awareness across the company.
What You Bring