This Scalendo Support Portal article explains the process for connecting Facebook accounts with Ad Manager, covering subscription and onboarding steps.
Users must first obtain Ad Manager permissions through their agency's staff settings, then click the "Activate Ad Manager" button in the Marketing section. The agency charges a monthly subscription fee for Ad Manager access, separate from Meta campaign costs.
The article outlines three main connection steps:
1. Credential Entry
Users click "Connect Facebook" and enter credentials, ensuring all permission toggles are enabled to grant Scalendo access to Business Manager.
2. Ad Account Selection
After connection, users select an eligible Meta Ad account from a dropdown. The article lists account statuses—Active, Unsettled, and Pending statuses are suitable for connection, while Disabled and Closed accounts cannot be linked.
3. Facebook Page Selection
Users select and connect a Facebook page associated with their Business Manager. The note specifies that one Facebook page can be connected from the onboarding flow, with additional pages added through Ad Manager settings.
Upon completion, users can begin creating campaigns by clicking "Get Started."