We are here to help with account access, memberships, events, reservations, payments, privacy, and account deletion.
Support email: [email protected]
When contacting support, include:
Do not send passwords, full payment-card numbers, CVC/security codes, or unnecessary identity documents by email.
To request deletion if you cannot use the app, email [email protected] with:
Subject: Account deletion request
We may ask you to verify account ownership before processing the request.
For access, correction, deletion, or other privacy requests, contact [email protected].
We aim to respond to support requests within 5 business days. Complex privacy, legal, or security requests may take longer where additional verification or investigation is required.