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Home | Queens | Starter Colonies | Honey | Advice | Why Us? | My Account | Basket |
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Whether you need help choosing the right queen, want advice on caring for your bees, or have a question about an order, we're here. No silly questions, no waiting around. Just real help from real beekeepers.
Sometimes you want a real person. We get it.
01352 372 247
Available 10am–2pm, Monday to Friday. Outside those hours, leave a voicemail and we'll get back to you. We're a family business, not a call center — but we do pick up our messages.
For the fastest response, email is best. Our inbox is checked every morning and we reply within 24 hours, even at weekends.
Use the form below or email us directly at [email protected]
Our inbox is monitored between 7am and 8am each morning. Your email will be read and responded to within 24 hours, even at weekends.
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Your Name
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What can we help with?
[Order query / Product question / Beekeeping advice / Course help / Something else ▼]
Your Message
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👉 Send Message
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We'll get back to you within 24 hours. If you need an instant answer, chat with Buzz first. It really is very good.
I started Black Mountain Honey because I love bees and I love helping people keep them. Every question that comes through, whether it's from someone who's been keeping bees for 20 years or someone who hasn't even got a hive yet, matters to me personally.
I read every email. I return every call. There are no silly questions. Reach out any time.
— Laurence Edwards, Founder
Laurence shares beekeeping tips, behind-the-scenes content, and live Q&A sessions across social media. It's the best way to learn between visits.
YouTube
210,000+ subscribers. Practical videos on everything from hive inspections to honey extraction, filmed in 4K with close-up detail.
Join the community for daily tips, live streams, and Q&A sessions with Laurence.
Behind-the-scenes from the apiaries, product updates, and seasonal beekeeping moments.
Black Mountain Honey