Select Service

From the Services tab, select on Add Service and select SMS.

Select Customer

You will then need to select which customer you want to create this service for. Select the appropriate customer from the dropdown list.

Select Type

(available since October 16th, 2024)

You have an option to select either Standard or SMPP:

Standard - This will enable the service to be used either via the portal or API.

SMPP - This will enable the customer to also connect to the service via an SMPP bind (more information can be found here - SMPP Binding).

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Do note that SMS’es transacted across SMPP binding will not be visible in CDR Reporting as the bind will enable you to capture real time CDR’s.

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Once a Service has been created, you will not be able to change the Type. You can either raise a support ticket with our support team to indicate that you would like the Type changed or you can create a new Service.

Select Service Plan

You now will need to select the Service Plan you would like to associate to the service. You can also give the service a friendly name.

Service Plan Options

(available since October 22nd, 2024)

Depending on your wholesale requirement, certain plans allow you to assign a credit limit to the Service. This means that SMS’es are billed every month based on actual usage rather then a predefined plan.

Enter Credit Limit

You will be able to assign credit limit value for this Service. You can change this value at any given time. The credit limit amount is automatically renewed at the beginning of every month.