| Title / Role | Experience | Core Competencies | Activities | Development areas |
|---|---|---|---|---|
| Creative Designer | 2-4 years | Influence the style and structure of common components and other parts of the marketing design language. |
Be comfortable designing illustrations and iconography across a variety of mediums.
Support brand guideline development and executes against that strategy.
Ensures consistency in user experiences. In order to do so, they have a deep familiarity with personas.
Operates well cross-functionally; is open and receptive to feedback.
Clearly articulates and justifies design decisions to help influence project direction with key stakeholders. | Partners with engineering to design and build highly engaging web user experiences
Collaborates with product designers to build consistent, end-to-end user experiences
Fulfills marketing requests for design across a variety of integrated marketing campaigns
Creates compelling, thoughtful design experiences - illustrations, iconography, graphics, and animation
Ensures consistency is kept across all materials produced
Brings forward new ideas to keep the brand fresh and relevant. | Develops assets with minimal pushback from peers / managementIs a role model / mentor for team
Seeks opportunities to advance / improve marketing goals / KPIs
Comfortable reporting on impact of design | | Senior Creative Designer | ~5 years | Has a strong influence on the development of the company's design language.
Refreshes and supports brand guidelines alongside Head of Marketing/Lead Designer - understands what makes iconic and successful brands.
Drives cross-functional team consensus and buy in.
Encourages and guides team members on how to provide design feedback.
Effectively manages commitments to stakeholders across multiple projects.
Demonstrates a high level of design intelligence and provides feedback and best practices to other designers
Delivers across the entire design process
Self-starter, works well with minimal supervision and guidance
Solves large ambiguous and ill-defined design problems. These problems have multiple touchpoints or outputs | Runs the design work for all marketing experiences and touch-points across multiple mediums (digital, print, OOH, web)
Runs visual design and creative for various brand assets including advertising campaigns, social media, virtual and in-person events, animations, videos, community, and more
Provides meaningful contributions to integrated marketing campaign strategy
Identifies opportunities throughout the customer experience to create a more consistent, cohesive experience with the brand
Identifies and improves weaknesses within the existing design language and processes.
Clearly articulate design decisions that influence project direction with key stakeholders and executives | Depending on path, could include coaching and mentoring opportunities → lead designer. | | Principal Creative Designer / Creative Design Lead | ~7 years | Leads the continuous development of the company's design language
Spearheads brand guidelines - has a deep understanding of what makes iconic and successful brands.
Identifies where to push the brand's boundaries.
Seen as a domain expert and strong advocate for customers and personas.
Encourages and guides team members on how to provide design feedback.
Provides meaningful feedback and best practices to other designers. | Leads the larger marketing team in campaign or thematic design kickoffs
Responsible for all design and creative across the company’s web and digital user experiences
Drives persona research and development alongside PMM
Leads customer journey workshops
Mentors junior designers | | | Creative Director | 10+ years | Responsible for the company's visual and creative design.
Owns all corporate branding designs and decisions.
Leads a team of creative designers across a single product line (could be a multi-product portfolio) | Manage design team; define career paths and growth plans
Define, evolve, enforce, and maintain brand identity | |