<aside> 🔎

Turn customer understanding into better products.

</aside>

We’re working with a fast-growing new-age cookware brand trusted by 10 lakh+ customers, building safe, toxin-free and high-performance cookware for Indian kitchens.

We’re looking for someone to turn customer research into clear product and business decisions.

What you’ll do

• Conduct customer interviews, home visits, focus groups and product-usage studies.
• Lead qualitative and quantitative research across concepts, products, pricing and customer needs.
• Combine research with reviews, returns, customer-care feedback, sales and marketplace data.
• Translate insights into product opportunities, briefs and actionable recommendations.
• Work with Product, Category, Marketing, Quality and Customer Experience teams.
• Present findings clearly and maintain a strong customer-insights repository.

What we’re looking for

• Experience in consumer, customer, market or product research.
• Strong qualitative and quantitative research skills.
• Understanding of research design, sampling, questionnaires and data analysis.
• Strong Excel/Google Sheets skills; research tools or analytics platforms are a plus.
• Experience in consumer products, FMCG, home & kitchen, retail, e-commerce or consumer durables.

Who you are