Managing human capital is one of the most complex challenges in modern business: constantly shifting priorities, evolving skills, and siloed systems make optimization nearly impossible.
Mosaic is the first AI resource manager built to continuously plan and optimize how people and agent resources are utilized across an organization. The category is expanding rapidly, with 20–25% CAGR today and adjacent automation markets growing 40%+ annually.
Mosaic forecasts workload, revenue, and headcount, simulates staffing scenarios, and automatically adapts plans as reality changes—creating a self-optimizing workforce system at enterprise scale.
Mosaic ranked #813 on the 2026 Inc. 5000 Fastest Growing Companies in America (#454 in 2025, #226 in 2024, #23 in New York, #25 in software). Now, we're scaling to serve large enterprises that demand intelligent workforce orchestration at scale.
And the results speak for themselves: 25% of companies using Mosaic for planning have their most profitable year ever, unlocking millions in profit from the same headcount.
We are founder-led, Series A, with a team of over 60 and growing. We are headquartered in New York City with additional hybrid offices in San Francisco, Toronto, and Vancouver.
We're seeking a Customer Solutions Partner to help prospects and new customers understand what Mosaic can do, see it running on their own data, and get it implemented.
This role connects product evaluation and onboarding. You'll prepare and lead customized demos, own guided trials and initial deployments, and stay with customers through onboarding and handoff to their Customer Success Manager. You'll work closely with Sales, Sales Engineering, GTM Solutions, Integrations, Product, and Customer Success to keep that journey coordinated.
The core of the job is taking a sophisticated product and making it simple. You'll absorb technical and operational detail, demonstrate it clearly, and teach people with very different levels of expertise. It suits someone who combines the product fluency of a strong Solutions Consultant with the ownership of an experienced implementation or onboarding professional. You will not carry an individual revenue quota, but your work directly drives demo effectiveness, trial conversion, onboarding speed, and time to value.
Location: Preferred- NYC Hybrid (in office 2 days/week) or SF Hybrid (in-office schedule TBD, starting at 1 day/week), open to remote for the right candidate
Compensation: $120,000–$150,000