| CIS Score |
Open-ended questions, Empathy |
Active listening ("repeat back"), Explaining why procedures are done |
Use these techniques throughout the entire encounter to boost scores. |
| ICE Score |
Pertinent data gathering, Synthesis |
Structured note-taking (HPI -> ROS -> PMH) and Summarization |
Do not gather irrelevant information; focus on clues related to the most likely diagnosis. |
| Standardized Scripting |
Consistent approach/Checklist |
Common complaints (Chest Pain, Abdominal Pain) |
Develop your own manageable set of tasks rather than attempting to cover everything recommended in prep materials. |
| Physical Exam Flow |
Asking permission; Hand hygiene |
Before and after exam; Explaining the procedure |
Always ask for consent before touching the patient; maintain professionalism throughout. |