← Back to Mobile

What is Data Banking?

Data banking allows customers to retain their un-used data and carry it forward into the next month, giving them more data to use than just their allocated quota.

Key Details

• Unused data can be banked up to a maximum of 500GB for Mobile and Mobile Broadband Services.
• If a customer is on a higher inclusion plan (eg. 30GB) and they downgrade to a smaller plan (eg. 10GB), they will forfeit the value banked
• If a service is suspended, it will retain it’s banked data, but it will not accumulate more data each month it remains suspended
• If a customer changes plan to a plan that is not eligible for data banking, their included data will be forfeited
• If a service ports away or is terminated in error, all data is forfeited, customer will need to start accumulating data again from zero

Eligible Plans

All non Data Pool plans are eligible for data banking.

How does Data Banking work?

How to Check Balance

Channel Partners

can check a customer’s balance through the Atomic portal. Data balance shown on the Atomic portal are updated on an hourly basis.

End Customers