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Data pooling is a product construct that is great for businesses with a large number of mobile subscribers. Subscribers who are enrolled into a data pool can contribute their mobile plan data allowance for use by others in the pool.

This allows businesses to leverage the scale of their user-base, where they may have some low data use subscribers who don’t typically use much or any of their quota, and some higher use subscribers, combining all their quotas for use by everyone in the pool.

Key Conditions

• Customers can have up to 300 users per pool
• For customers who have more than 300 users, they can create additional pools to share the data amongst the pool of users
• Intended for use with related end-customers (eg. a business with 50 staff can enrol 50 users into a pool)
• End-customer notifications for TCP Code will go to the provider of a service only, so monitoring usage will only be possible by the primary user of the account.
• Product is not intended for use as a “Data aggregation” type model where a Service Provider can enrol all of their individual customers into a pool (e.g.: subscribe to 10GB plan but label it 100GB), and prop the pool up with 10x 10GB plans.
• Does not have data banking or rollover features, the data pool will be forfeited at the end of each billing period based on the pool’s anniversary date
• All pooling services will need to have the same anniversary date as the pool to ensure that the date inclusions are added/refreshed will be aligned
• Subscribers plan changing onto a pooling plan will forfeit any previous data inclusions they may have had on their plan. Subscribers may choose to schedule the plan change to occur on the 27th to avoid forfeiting previous inclusions
• Services that opt out of a data pool will lose their data contributed to the pool and will need to plan change to a non-pooling plan to restore any data balance

Provisioning a Service

Before you can assign a Service Plan for a new or porting service, or even moving existing mobile services to a data pool, you will need to create a Data Pool group for the customer. To do this on the Atomic portal, navigate to Services > Data Pool.

Click on the Add Data Pool button to add a new Data Pool.

Plan Name - Give a descriptive name for the Data Pool.