Medical Virtual Assistant | Scheduling, Prior Authorizations & Healthcare Operations

[email protected]  |  +63 976 286 4181  |  Philippines (GMT+8)

linkedin.com/in/deanna-barcelona

👤 About Me

Healthcare operations professional specializing in patient scheduling, insurance verification, prior authorizations, medical records management, and provider coordination. Experienced in supporting healthcare teams through accurate documentation, efficient workflows, and patient-centered administrative support.

🛠️ Services

• Patient scheduling & appointment coordination
• Patient intake & onboarding support
• Insurance verification (INN/OON status, benefits, deductibles, out-of-pocket costs)
• Prior authorization processing, follow-up & appeal support
• Medical records management & EHR/EMR documentation
• Inbound & outbound patient communication (calls, email, SMS)
• Appointment reminders & no-show follow-up
• Care coordination & provider support
• Healthcare compliance & documentation accuracy review
• HIPAA-compliant administrative support

📅 Sample Patient Scheduling Calendar