Overview

"Email signatures in Scalendo help your team keep outbound emails consistent and professional." Each staff member can maintain their own personalized signature within a sub-account.

What is an Email Signature

Email signatures allow customization with formatted text including names, titles, phone numbers, and links. They can be applied automatically to outbound emails or inserted manually using custom values throughout the platform.

Key Benefits

• Professional Branding: Maintains consistent business identity across all emails
• Per-User Personalization: Each staff member uses their own contact details
• Flexible Usage: Can be applied automatically or inserted manually via custom values
• Cleaner Replies: Control signature placement before quoted text in replies

Setup Instructions

Step 1: Navigate to Settings → My Staff in your sub-account

Step 2: Locate the staff member and click the edit (pencil) icon

Step 3: Scroll to the Signature section and update text and formatting in the editor

Step 4: Configure optional settings:

• Enable automatic signature in all outgoing messages
• Include signature before quoted text in replies

Step 5: Click Next, then Save to apply changes

Inserting Signatures via Custom Values

Use the custom value {{user.email_signature}} in email editors (Campaigns, Conversations) to place signatures at specific locations within templates and one-to-one emails.

FAQs