Once an SMS service has been created on the platform, users can take advantage of a convenient feature: sending SMS messages via email. There are several ways to use the Email to SMS feature:

1. Single SMS
2. Bulk SMS
3. An existing Address Book

To use the Email to SMS feature, you must register the email address you intend to use for sending these SMS messages. This email address must be associated with a specific Sender ID.

You can register your email address either through the Atomic Platform or the User Portal.

<aside> 🚧

Important Information To ensure that the email you send to us is read properly, please ensure that when you send the email to [email protected] is strictly in the To field. DO NOT use the email in the BCC or a forwarded message. You should also not use a shared mailbox to send emails as some recipient details might not be exposed properly.

</aside>

Atomic Platform

1. Navigate to Services > SMS
2. Select the Service you intend to use and click on Manage
3. Navigate to the Email to SMS tab
4. You will see a list of all Sender IDs activated for this service. You can enter an email address for the selected Sender ID. Please note that each email address must be unique and can only be assigned to one Sender ID.

User Portal

Log in to the User Portal and navigate to the Email to SMS menu. You will see a list of all Sender ID’s activated for this service. You can enter an email address for the selected Sender ID. Please note that each email address must be unique and can only be assigned to one Sender ID.

Single SMS

Bulk SMS

Using an Address Book