Welcome to the official support page for FINSH on the iOS App Store. We are dedicated to providing you with the best experience in our cozy shopping simulator.

Frequently Asked Questions (FAQ)

1. Is real money involved in FINSH? Absolutely not. FINSH is 100% a casual simulation game. All currency, wallet balances, purchases, and items inside the app are completely fictional and live only inside the app and your imagination. No real-world financial transactions or physical shipping will ever take place.

2. How do I unlock locked categories (like Toys or Bags)? You just need to keep playing and shopping to level up your shopper tier! Once you reach the required level (Level 2 for Toys/Bags, Level 3 for Custom), the categories will unlock automatically on your Home screen.

3. My app is not showing translations properly, what should I do? FINSH supports full localization. Please ensure your device language is set to either Spanish or English in your iOS system settings, and restart the app.

Contact Support

If you encounter any bugs, have questions about your level progression, or want to share feedback to make FINSH even better, feel free to contact us:

Thank you for playing FINSH and letting your imagination run the store!