Grid Maker: Drawing Reference — Support & FAQ

Need help? Contact [email protected]. Include your device model, iOS version, App version (shown in Settings → About), and a brief description of the issue. Please do not send payment card details.

Getting started

How do I start a project?

Open Library, then choose Import for a photo, Import from Files, or Camera to take a new picture. You can also drop an image into the Library. Select a project to open the editor and add or adjust a grid.

Is the app free?

Yes. The free version lets you keep up to three projects, use the core grid tools, and export PNG images with or without the grid. Pro removes the project limit and unlocks additional tools such as Canvas Match, Perspective Correction, WIP Compare, Projector mode, PDF export, and printing. The purchase screen shows the currently available plans and prices; they may vary by country or promotion.

Can I add more than one reference photo to a project?

Yes. In the Library, press and hold a project, then choose Add reference. The new reference can reuse grid and canvas settings from the project's latest reference.

Editing and export

How do I save or share my work?

In the editor, open Export. Choose With grid or Without grid under Image (PNG). The iOS share sheet lets you save or send the resulting file. Pro also offers Export PDF and Print PDF. Exporting does not replace your original reference image.

Why am I seeing the Pro screen?

The free tier allows three projects. The Pro screen also appears when you choose a Pro tool or PDF/print export. PNG export remains available in the free tier.

The camera is unavailable. What should I do?

Open iOS Settings → Grid Maker → Camera and allow access, then return to the App. On devices without a camera, import a photo instead.

My photo will not import. What should I try?

Try another image from Photos or Files, confirm that the file opens elsewhere on your device, and check available device storage. If the error continues, send us the exact message shown by the App and the image format; do not send the image unless you want us to inspect it.

Purchases and billing

How do I restore Pro?