Last Updated: September 19, 2026
Welcome to the Halochrome Support Center. Whether you need assistance configuring manual exposure, switching optical lenses, creating custom film recipes, or troubleshooting device permissions, you will find answers and direct assistance below.
Direct Contact & Inquiries
For technical support, bug reports, feature suggestions, or press inquiries:
When emailing support regarding a technical issue, including your iPhone model, iOS version, and a brief description of what happened will help us resolve your issue faster.
Getting Started
1. The Live Viewfinder
- Shutter Button: Located at the bottom center. Tap once to capture. If a self-timer (3s or 10s) is active, tap the shutter to begin the acoustic countdown; tap the red pulsing ring at any time to cancel.
- Optical Lens Turret: Located above the bottom controls. Tap .5 (13mm Ultra-Wide), 1x (24mm Main Wide), 2x (48mm Sensor Crop), or 5x (120mm Telephoto) to switch physical lenses instantly. You can also pinch anywhere on the viewfinder to zoom smoothly from 0.5x to 10.0x.
- Tap-to-Focus & EV Slider: Tap anywhere on the preview frame to position the focus reticle. Drag vertically along the reticle to adjust exposure compensation between -2.0 EV and +2.0 EV in real time.
2. Film Emulsion Profiles
- Emulsion Carousel: In Emulsions mode, swipe through curated analog stock profiles along the bottom shelf.
- Real-Time Metal Pipeline: Grain texture, optical halation glow, and tone curves are processed directly on your GPU at up to 60 FPS.
- Custom Recipes: Tap the fine-tune icon to open the Recipe Drawer. Adjust color temperature bias, tone curves, grain intensity, halation radius, and roughness, then tap Save Recipe to keep it in your permanent collection.