📧 Contact For support, please email: [email protected] We typically respond within 24–48 hours.

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❓ Frequently Asked Questions

Q: Dynamic Island is not updating during a race. A: Toggle "Live Activity" off and back on in the race card to refresh the connection. Make sure you are signed in with Apple.

Q: I'm not receiving overtake alerts. A: Ensure "Overtake Alert" toggle is enabled. Check that your device is not in a Focus mode that blocks notifications.

Q: How do I change my tracked driver? A: Tap the driver card in the Driver tab to select a different driver.

Q: How do I test the app without a live race? A: Long-press the Settings gear icon (⚙) for 5 seconds to access Mock Race Mode.

Q: How do I cancel my subscription? A: Go to iPhone Settings → Apple ID → Subscriptions → Halo Live Pro → Cancel Subscription.

Q: The app shows outdated race results. A: Pull down to refresh on the main screen. Race results are typically available within 30 minutes of the session ending.

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🔒 Privacy Policy Last updated: May 2026

1. INFORMATION WE COLLECT
   • Account information: email address and name when you sign in with Apple or Google
   • Usage data: app interactions, session preferences, and tracked driver selections
   • Device information: device type, OS version, and crash reports
   • Purchase information: subscription status (processed by RevenueCat and Apple)
2. HOW WE USE YOUR INFORMATION
   • To provide and improve the App's features
   • To manage your subscription and account
   • To send race notifications if you have enabled them
   • To analyze app usage and fix bugs
3. DATA STORAGE Your data is stored securely on Supabase servers. We implement industry-standard security measures to protect your information.
4. THIRD-PARTY SERVICES We use the following third-party services:
   • Supabase: data storage and authentication
   • RevenueCat: subscription management
   • OpenF1: race timing data
   • Apple Sign In / Google Sign In: authentication
5. DATA SHARING We do not sell your personal data. We only share data with third-party services necessary to operate the App.
6. DATA RETENTION We retain your data for as long as your account is active. You may request deletion of your account and data by contacting us.
7. CHILDREN'S PRIVACY The App is not directed at children under 13. We do not knowingly collect data from children.
8. YOUR RIGHTS You have the right to:
   • Access your personal data
   • Request correction or deletion of your data
   • Opt out of non-essential data collection
9. PUSH NOTIFICATIONS We may send push notifications for race events. You can disable these at any time in your device settings.