Slide 32: Consumer – Social Network (Help Consumer)

📸 Screen Placeholder

Overview

This screen shows the Help Consumer interface where users can search and view questions posted by others in the community.

Key Functionalities

• Search Bar: Enter a keyword to find related questions.
• Search Button (Go): Click to complete the search and view results.
• Recently Asked Questions: Displays a list of latest questions with author, timestamp, and associated community.
• Interactions: Consumers can view, like, or comment on questions.
• Community Identification: Each question is tagged with its respective health community.

User Flow

1. Navigate to the Help Consumer section.
2. Enter a keyword in the search bar.
3. Click the Go button to display relevant results.
4. Review, like, or comment on any question post.

Notes

• Enhances information discovery and self-service capabilities.
• Encourages engagement and knowledge sharing among users.
• Provides transparent insight into community discussions.