The Order Consult – Sick Event Consult screen allows consumers to initiate a consultation for acute or short-term illnesses.
It helps users quickly connect with healthcare providers when facing new symptoms or temporary health issues that require prompt medical attention.
1 Consumer reaches the Order Consult page.
2 The system displays four consult types: Preventive, Second Opinion, Specialty, and Sick Event.
3 The consumer identifies and selects the Sick Event Consult option.
4 Clicks “Take a Consult.”
5 The system transitions to the Sick Event workflow for provider selection and scheduling.